05 | Mar, 2019

The Future Of Work Is Here Today Thanks To The Digital Worker

We all have witnessed the impact of automation and how it has improved human life. Thus far, most forms of automation have been delivered by physical robots.

In the retail sector, mega-chains Target and Walmart are already using robots to help check on inventory in stores. These robots roll down isles and can alert human workers if a certain product is out of stock or if an item has the wrong price tag. This is a great example of how a robot and human can work together and enhance the customer experience.

The software company AutomationAnywhere has released its own line of robots that it refers to as "digital workers." (Full disclosure: AutomationAnywhere is a Predikly partner.) While not physical robots, this collection of digital workers includes a digital accounts payable clerk, digital talent sourcer and digital talent acquisition coordinator that can be downloaded from the company's bot store. These digital workers are capable of automating mundane and repetitive tasks such as reading incoming email or generating invoices so that their human counterparts have more time to focus on tasks that require more in-depth decision making.

Thanks to robotic process automation and the companies advancing this technology like AutomationAnywhere, UiPath and BluePrism, there is a huge opportunity for these types of robots to become more mainstream and effect change in the workplace.

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