Overview
Predikly, Inc. ("Predikly," "we," "us," or "our") is a technology company specialising in Robotic Process Automation (RPA), Intelligent Process Automation (IPA), Agentic AI, and custom software product development. We are headquartered at 10080 N. Wolfe Rd., Suite SW3-200, Cupertino, CA 95014, USA, with operations in India at 401 Pride House, Ganeshkhind Road, Pune 411016.
This Privacy Policy explains how Predikly collects, uses, stores, protects, and shares your personal information when you visit predikly.com (the "Website"), use our services, engage with our marketing, or interact with us in any other way.
Plain-language summary: Predikly collects information you provide directly (such as when you contact us or book a demo), information collected automatically when you use our Website (such as cookies and analytics), and information from third-party sources. We use this information to provide our services, communicate with you, improve the Website, and comply with legal obligations. We do not sell your personal data. You have rights over your data and can contact us at any time.
By accessing or using Predikly's Website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the Website and our services.
This Privacy Policy is designed to comply with applicable privacy laws including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and other applicable privacy laws in jurisdictions where Predikly operates.
Information We Collect
Predikly collects information in three ways: information you provide directly, information collected automatically, and information from third-party sources.
2.1 Information You Provide Directly
You may provide personal information to Predikly when you:
- Fill out a contact form, inquiry form, or request a demo or CXO briefing
- Subscribe to our newsletter or marketing communications
- Register to download whitepapers, case studies, platform overviews, or other collateral
- Submit your resume or apply for a position at Predikly
- Register for or attend a Predikly webinar, event, or workshop
- Engage in direct correspondence with us by email, phone, or through the Website
- Enter into a contract for Predikly services
The categories of personal information you may provide include:
| Category | Examples | Required / Optional |
|---|---|---|
| Identity Data | First name, last name, job title | Required for service requests |
| Contact Data | Email address, phone number, postal address | Required for service requests |
| Professional Data | Company name, industry, company size, role | Optional but helpful |
| Employment Data | Resume, work history, qualifications (careers only) | Required for job applications |
| Communications | Content of emails, messages, meeting notes | As provided |
| Financial Data | Billing address, payment details (via secure processor) | Required for billing only |
Your choice: Providing personal information to Predikly is voluntary unless it is required to fulfil a specific request or service obligation. You may choose not to provide certain information, but this may limit your ability to use certain features of the Website or receive certain services.
2.2 Information Collected Automatically
When you visit predikly.com, Predikly and its service providers automatically collect certain technical information, including:
- Device and browser information: IP address, browser type and version, operating system, device type, screen resolution
- Usage data: Pages visited, time spent on pages, links clicked, referring URLs, search terms used to reach the Website
- Log data: Server logs recording your interaction with the Website, including timestamps and access records
- Location data: General geographic location derived from your IP address (country and city level only)
- Cookie and tracking data: Data collected through cookies, web beacons, pixels, and similar technologies (see Section 5)
This information is used in aggregate to understand how visitors use the Website and to improve Predikly's content and services. It is not typically used to identify individual visitors unless linked with other information you have provided.
2.3 Information from Third-Party Sources
Predikly may receive information about you from third-party sources, including:
- Business information services and professional databases (such as LinkedIn) for the purpose of B2B marketing and outreach to relevant enterprise contacts
- Partners, referral networks, or co-marketing participants who direct you to Predikly's Website
- Analytics and advertising platforms that provide aggregated audience insights
- Public sources such as professional directories, published press releases, or company websites
Predikly combines third-party information with information collected directly only where we have a legitimate basis to do so and in compliance with applicable laws.
How We Use Your Information
Predikly uses personal information for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To fulfil service requests, manage client accounts, deliver contracted services, and provide technical support |
| Communication | To respond to inquiries, send booking confirmations, provide service updates, and communicate about your account or project |
| Marketing | To send relevant content, event invitations, product updates, and promotional materials where you have given consent or where Predikly has a legitimate interest |
| Website Improvement | To analyse usage patterns, fix bugs, improve navigation and content, and develop new features |
| Recruitment | To review and process job applications, assess candidates, and manage hiring workflows |
| Security & Fraud Prevention | To protect the Website and our services from unauthorised access, abuse, and fraudulent activity |
| Legal Compliance | To comply with applicable laws, respond to legal requests, enforce our agreements, and protect Predikly's rights |
| Business Analytics | To generate aggregate, anonymised reports about Website usage and business performance for internal planning |
Predikly will not use your personal information for purposes that are materially different from those listed above without providing you with prior notice and, where required by law, obtaining your consent.
Legal Basis for Processing
For individuals in the European Economic Area (EEA), the United Kingdom, and other jurisdictions where a legal basis for processing is required, Predikly relies on the following lawful bases:
- Contract performance: Processing necessary to fulfil a contract you have entered into with Predikly, or to take steps at your request before entering a contract (e.g., processing service agreements, responding to demo requests).
- Legitimate interests: Processing necessary for Predikly's legitimate business interests, provided these are not overridden by your rights and interests. This includes B2B marketing to enterprise contacts, Website analytics, fraud prevention, and business development activities. Predikly has assessed these interests and determined they are proportionate and appropriately balanced.
- Consent: Where you have explicitly consented to the processing of your personal data for a specific purpose, such as subscribing to marketing emails or accepting non-essential cookies. You may withdraw consent at any time.
- Legal obligation: Processing necessary to comply with applicable laws, regulations, or legal processes, including tax and financial reporting obligations, court orders, and regulatory requirements.
- Vital interests: In rare circumstances, processing necessary to protect someone's vital interests.
For California residents (CCPA/CPRA): Predikly does not sell your personal information. Predikly does not use your personal information for cross-context behavioural advertising without your consent. You have the right to know, delete, correct, and opt out of the sharing of your personal data. See Section 10 for how to exercise your rights.
International Data Transfers
Predikly operates in the United States and India, and your personal information may be transferred to, stored in, and processed in countries other than your country of residence. Data protection laws in these countries may differ from those in your jurisdiction.
Where Predikly transfers personal data from the European Economic Area (EEA), the United Kingdom, or other jurisdictions with transfer restrictions to countries not deemed to provide an adequate level of data protection, Predikly implements appropriate safeguards, including:
- Standard Contractual Clauses (SCCs): EU Standard Contractual Clauses or UK International Data Transfer Agreements (IDTAs) as approved by the relevant supervisory authority
- Adequacy decisions: Transfers to countries recognised by the European Commission or UK ICO as providing adequate protection
- Binding Corporate Rules: Where applicable to intra-group transfers
You may request a copy of the safeguards in place for international transfers by contacting us at legal@predikly.com.
Data Retention
Predikly retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Data Category | Retention Period |
|---|---|
| Contact and inquiry data | 3 years from last interaction, or as required for active client relationships |
| Client service data | Duration of the contract plus 7 years (to satisfy audit and tax requirements) |
| Marketing and communications data | Until you unsubscribe or withdraw consent, plus a reasonable suppression period |
| Website analytics data | Up to 26 months (as configured in our analytics platform) |
| Job application data (unsuccessful) | 12 months from the date of application, unless you consent to longer retention |
| Job application data (hired) | Retained as part of the employee record per applicable employment law |
| Financial and billing data | 7 years from the date of the transaction (statutory requirement) |
| Security logs | Up to 12 months |
When personal data is no longer needed, Predikly securely deletes or anonymises it in accordance with our data destruction procedures.
Security
Predikly takes the security of your personal information seriously and implements technical, administrative, and physical safeguards appropriate to the sensitivity of the data and the risks involved.
Technical Measures
- Transport Layer Security (TLS/SSL) encryption for all data transmitted to and from the Predikly Website
- Encryption of personal data at rest using industry-standard algorithms
- Multi-factor authentication for systems that access personal data
- Regular security assessments, vulnerability scanning, and penetration testing
- Firewall and intrusion detection systems
Administrative Measures
- Role-based access controls limiting data access to authorised personnel only
- Employee training on data protection and information security
- Data processing agreements with all third-party service providers
- Incident response procedures for data breaches
Data Breach Notification: In the event of a data breach that poses a risk to your rights and freedoms, Predikly will notify the relevant supervisory authority within 72 hours of becoming aware of the breach (as required under GDPR) and will notify affected individuals without undue delay where required by applicable law.
While Predikly implements rigorous security measures, no method of transmission over the internet or method of electronic storage is 100% secure. If you have reason to believe your interaction with Predikly is no longer secure, please notify us immediately at legal@predikly.com.
Your Privacy Rights
Depending on your location and applicable law, you may have some or all of the following rights with respect to your personal information held by Predikly:
How to Exercise Your Rights
To exercise any of these rights, please contact Predikly's Legal Team by:
- Email: legal@predikly.com
- Phone: (650) 701-3468
- Post: Predikly, Inc., Attn: Legal Team, 10080 N. Wolfe Rd., Suite SW3-200, Cupertino, CA 95014, USA
Predikly will respond to your request within 30 days (or within the period required by applicable law). We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.
California Residents (CCPA / CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information held by Predikly and its service providers
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information (Predikly does not sell personal information)
- The right to limit use of sensitive personal information
- The right to non-discrimination for exercising CCPA rights
To submit a CCPA request, use the contact details above or email legal@predikly.com with the subject line "CCPA Privacy Request."
EEA / UK Residents — Right to Lodge a Complaint
If you are located in the EEA or UK and believe Predikly has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available at edpb.europa.eu. For the UK, contact the Information Commissioner's Office (ICO) at ico.org.uk.
Canadian Residents (PIPEDA)
Canadian residents have the right to access and request correction of personal information held by Predikly under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). To make a request, contact Predikly's Legal Team at legal@predikly.com. If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Children's Privacy
Predikly's Website and services are directed at business professionals and enterprises and are not intended for individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). Predikly does not knowingly collect personal information from children.
If Predikly becomes aware that it has inadvertently collected personal information from a child under the applicable age threshold, it will take immediate steps to delete such information. If you believe Predikly has collected information from a child, please contact us immediately at legal@predikly.com.
Third-Party Links and Services
The Predikly Website may contain links to third-party websites, tools, social media platforms, and services that are not operated or controlled by Predikly. These links are provided for your convenience and reference only.
Predikly is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any external sites you visit before providing them with personal information.
Predikly's Website may integrate social media features (such as LinkedIn, Facebook, or Twitter share buttons). These features may collect your IP address, the page you are visiting, and may set cookies. Your interactions with these features are governed by the privacy policy of the respective social media platform.
Changes to This Privacy Policy
Predikly reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
For material changes, Predikly will provide notice through one or more of the following means:
- A prominent notice on the Predikly Website prior to the change taking effect
- An email notification to individuals on our mailing list
- An in-product notification where applicable
Your continued use of the Predikly Website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, please discontinue use of the Website and contact us to request deletion of your data.
We encourage you to periodically review this Privacy Policy to stay informed about how Predikly protects your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or Predikly's data practices, please contact our Legal Team:
Predikly, Inc.
Attn: Legal Team
10080 N. Wolfe Rd., Suite SW3-200
Cupertino, CA 95014, USA
Predikly (India Operations)
Attn: Legal Team
401 Pride House, Ganeshkhind Road
Near Pune University, Shivaji Nagar
Pune 411016, India
Predikly aims to respond to all privacy-related requests within 30 days of receipt. For complex requests, we may extend this period by an additional 60 days and will notify you accordingly. There is no charge for submitting a privacy request unless requests are manifestly unfounded or excessive.